Refund and Return policy
Eligibility: Items can be returned within 7 days of purchase.
Condition: Products must be in their original condition, unused and with all tags and packaging intact.
Proof of purchase: A valid receipt and proof of purchase is required for all returns.
Refund Process: Refunds will be issued to the original method of payment within 5-7 business days of receiving the returned item.
Exclusion: Certain items, sale or clearance items, and custom orders, are not eligible for refund or return.
Return Shipping: Customers are responsible for return shipping cost unless the item is defective or an error was made by the company.
Contact Information: Any questions regarding returns, please contact our customer service via email.
info@vbmason.com