Refund and Return policy

Eligibility: Items can be returned within 7 days of purchase.

Condition: Products must be in their original condition, unused and with all tags and packaging intact.

Proof of purchase: A valid receipt and proof of purchase is required for all returns.

Refund Process: Refunds will be issued to the original method of payment within 5-7 business days of receiving the returned item.

Exclusion: Certain items, sale or clearance items, and custom orders, are not eligible for refund or return.

Return Shipping: Customers are responsible for return shipping cost unless the item is defective or an error was made by the company.

Contact Information: Any questions regarding returns, please contact our customer service via email.

info@vbmason.com